Privacy Policy
Luxe Translation Services takes the issue of privacy seriously. Accordingly, we have developed this Policy in order for you to understand how we collect, utilize, and disclose personal information. We respect your privacy and are committed to conducting our business according to this Policy in order to maintain the confidentiality of your information. The following is our privacy policy.
What information do we collect?
When you visit our website or use our app, we automatically collect passive information about your visit. We use cookies, pixels, and similar web technology to accomplish this. The automatically-collected information includes your IP address, how you arrived to our website (for example: did you arrive via a search engine? or by clicking on a link on facebook?), what pages you visited and for how long. This information is collected by use of third party software such as Google Analytics. Therefore, this information is visible to the third party software. We do not believe this information is personally identifiable.
Other information that we collect may be information actively provided by you. This information may be personally identifiable. We collect information from you when you request a quote or place an order. When providing a quote or fulfilling an order, we may request several pieces of personal information, such as your name, email address, phone number, physical address, and credit card information. For both your and our own protection, we may also request a copy of your photo ID, when and where appropriate.
How do we protect your information?
We have a variety of security measures in order to protect your information from loss, theft, and unauthorized access by parties who have no legitimate interest in your information.
Do we disclose any information to outside parties?
We disclose personally identifiable information only to the extent needed to provide you with our services. For example, when you provide us with your credit card information for an order, we use a credit card processing company to charge your card. In some instances, wee may use independent third party contractors to provide the translation services, in which case your documents will be seen by such contractors. However, rest assured such contractors would be working under strict non-disclosure agreements. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may also disclose information about you if required by law.
Before or during the collection of personal information, we identify the purpose for which the information is being collected.
We will use personal information solely to fulfill the purposes specified by us and compatible purposes, unless we are required otherwise by the owner of the information or by law.
We will collect personal information by lawful means, and, where appropriate.
Personal data will be collected to the extent necessary to accomplish the duties that we are hired for, unless otherwise instructed by law.
We have various safeguards in place for the protection of your information against theft and unauthorized access.
We readily make available information relating to our privacy policy and the security of customer information.
Your IP address
We closely monitor all user activity on your website and ban any users and their IP address if they do not appear to have a legit interest in using the site. We reserve the right to ban anyone at our own discretion.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.luxetranslation.com/terms.html
Your Consent
By using our site, you consent to our website privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
